Return, Refund & Cancellation Policy

Returns

We do not allow any return or exchange of a product once sold. Please note that there is a slight difference between the colors that you see on the website and those in the actual product. We advise you to place an order only if you are absolutely sure that you indeed want what you are ordering.
Our quality check team has stringent measures in place to make sure that no product is defective. You can rest assured of the fact that you will receive products that do not have any defects of any sort. Please read the product description carefully before placing an order. In case you want additional information regarding our products and/or policies, feel free to call us at +91-8629887885 Monday – Saturday between 10:00 AM – 6:00 PM.

Refunds

Once an order has been shipped, no refunds will be made under any circumstances.

Cancellation

Once the payment for an order has been received, we treat all orders as final. However, in certain situations, the customer might want to cancel the order for several reasons. In such circumstances, the customer can get in touch with us through phone and/or mail for order cancellation. Cancellations will only be allowed till the time the order has not been shipped. We will deduct service charges (payment gateway charges, packing material charges if used, etc.) and refund the balance amount within 2 working days.
We strive hard to deliver every order placed on our website. However, we may have to cancel certain orders partially or in full because of several operational reasons. Such reasons may include limited availability of products, defect in products, inaccuracies in product’s pricing and other information displayed on the website, or problems identified by our credit and fraud avoidance department.
The customer agrees not to dispute the decision made by Pehrawa Collection and accept our decision regarding the cancellation.
For any questions about this Return, Refund & Cancellation Policy, please contact us at:
Pehrawa Collection
Top Floor, Sood Building,
Kapur Estate, Near Hotel Paragon,
Solan (H.P.), India – 173212
E: info [at] pehrawacollection [dot] com
M: +91-8629887885